Touchless luggage drop: The power of infrared sensors
Technology that uses proximity sensors to enable passengers to check-in their luggage without touching a screen is currently being trialled at Heathrow Airport. We speak to Rainer Dinkelmann, CTO, ICM Airport Technics to find out more about how the technology works.
Due to the highly transmittable nature of Covid-19 many companies have honed their focus on contactless technology, allowing for a safer, cleaner experience for users. This technology has been implemented into the airport industry via biometrics, contactless boarding options, QR code applications and much more.
Travel technology company Amadeus recently announced its touchless bag drop technology is being trialled at Heathrow Airport. The technology has been installed on six of the airports Auto Bag Drop units – provided by ICM Airport Technics, an Amadeus company – and will be trialled until the end of the year. Using infrared proximity sensors, the technology detects the passenger’s finger above the screen allowing screen interaction to happen without a physical touch.
The inclusion of the technology hopes to provide a safe, quick, and easy solution for passengers at the airport to drop off their luggage without having to interact with screens and kiosks.